At Bingham’s Bowling Supply We offer a Return on Any Product as long as the Item has not been Used or Damaged. We offer a 100% Refund. We do ask that You inform Us within (7) Business Days of Your Wish to Return an Item. There will be NO Restocking Fee. We Reserve the right to inspect the item when it is Shipped back to Us for Inspection to determine Return Status. Please Use the Contact Us at the top of the Home Page or Call Us at 1-800-660-7719. We do NOT pay for the Item to be Shipped back.